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FAQ
Sell your products to Wethenew
Visit Le Seller Space, at sell.wethenew.com. Create an account or log in. In order to sell, you must enter your personal information, at least one address and a payment method.
To put one or more products up for sale, you need to list the products you have and want to sell to us.
Once your products are listed, you can consult our offers and confirm your sales in real time from the "Offers" tab on Le Seller Space. Furthermore, if your product interests us, you will also receive an email notification to inform you.
To finalise the sale, you must be the first to accept the offer and then confirm the terms and conditions at Le Seller Space. This action guarantees that you accept the offer and that you have the product available to ship to us or to the Annex within 2 working days. If you have been quick enough, you will receive an e-mail confirmation of the sale with the necessary documents and information. You can find all accepted offers in the "Sales" tab.
Otherwise, you have the possibility to refuse an offer that we send you, and to inform us of the reason for your refusal: if your product is no longer available or if the proposed price does not suit you."
Our purchase price depends on the model, its size and its current market value.
Our team makes sure that all the products we receive are genuine and have never been worn.
We only exchange products that have been ordered on Wethenew. You can ask to exchange your order within 14 calendar days of receipt.
To do this, we invite you to visit our returns portal (accessible right here) and make sure you respect the conditions for returns and exchanges.
For any request concerning the sale of a product on the Seller Space, please contact our purchasing department directly at the following email address [email protected]
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