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FAQ
Size guide
The products sold on Wethenew are mostly unisex.
As a general rule, we invite you to always refer to your European size, which doesn't change from one model to another. You'll find a size guide on every product page to help you avoid any confusion.
If you have any questions, don't hesitate to contact our team via the chat by clicking at the bottom right of each page.
The sizes available on our site depend on the model. Some sizes may not appear in the drop-down menu, which means we're unable to source that size for this model either because it doesn't exist or because it has become impossible to find due to its rarity.
If the size is marked as " currently unavailable ", it means we are temporarily unable to source that size for this model. You can sign up via the "Get a notification" button on the product page to be notified by email as soon as it becomes available again on the site.
To find your usual size, refer to your Nike size. Note that luxury brand shoes run large as a general rule.
Some models fit differently — check out the questions How do Yeezys fit and How do Air Force 1s fit to learn more.
A size guide is available on every product to help you. If you have the slightest doubt, don't hesitate to message us on our chat, at the bottom right of the site.
Air Jordans fit normally. We recommend you take your usual size.
As a general rule, Nike Air Force 1s run large. We recommend you go half a size down from your usual size.
Example: for an Air Force 1, take a 42.5 if you usually wear a 43.
Dunks fit normally. We recommend you take your usual size.
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